These Guest Membership Terms of Use (hereinafter referred to as the "Terms") set forth the conditions for the provision of certain services (the "Service" defined in Article 4) provided by KCJ GROUP Inc. (hereinafter referred to as the "Company") and the rights and obligations between the Company and "Guest Members."
In order to use the Services, you must read the entire text of these Terms, register as a "Guest Member" on the Company's website or the KidZania app, and agree to these Terms.

Article 1 (Application)
  1. These Terms shall apply to all relationships pertaining to the use of the Service between Guest Members and the Company.
  2. In using the Service, you are required to agree to and comply with these Terms, the Facility Usage Terms, and any rules, etc. that the Company may establish from time to time with respect to individual services.
Article 2 (Definitions)

The meanings of the following terms used in these Terms shall be as set forth below, respectively:

  1. "Service Use Agreement": an agreement for the use of the Service entered into between the Company and a Guest Member, with these Terms as the contractual conditions.
  2. "Company": KCJ GROUP Inc.
  3. "KidZania": a collective term for children's simulated work and social experience facilities operated by the Company, including KidZania Tokyo, KidZania Koshien, and KidZania Fukuoka.
  4. "Service": the services provided by the Company to Guest Members as set forth in Article 4.
  5. "Company Official Website": the official website operated by the Company whose domain is ".kidzania.jp" (including any website after such domain or content of the Company's website has been changed).
  6. "Guest Member": a person who has completed registration as a guest member pursuant to Article 3 (User Registration) and who is permitted to use the Service in accordance with these Terms.
Article 3 (User Registration)
  1. A person who wishes to use the Service (hereinafter referred to as an "Applicant for Registration") shall agree to these Terms and register certain information specified by the Company (hereinafter referred to as "Registration Information") by the method designated by the Company. Upon such registration, the Applicant for Registration shall be deemed to have agreed to these Terms, and at the same time, a Service Use Agreement shall be formed between the Company and the Applicant for Registration. Based on this Service Use Agreement, the Applicant for Registration shall be able to use the Service as a Guest Member in accordance with these Terms. If the Applicant for Registration is a minor, please ensure that a person with parental authority reads these Terms and provides consent, and then complete the member registration.
  2. Notwithstanding the provisions of the preceding paragraph, the Company may refuse registration or re-registration, or may cancel registration, if the Applicant for Registration or a Guest Member falls under any of the following items. The Company shall not be obligated to disclose the reasons therefor.
    1. If all or any part of the Registration Information provided to the Company is false (including registration of fictitious persons, duplicate registration by the same person, etc.) or contains errors;
    2. If the person is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent, etc. of a statutory agent, guardian, curator, or assistant;
    3. If the Company determines that the person is an anti-social force, etc. (meaning an organized crime group, a member of an organized crime group, a right-wing organization, an anti-social force, or any other person equivalent thereto; the same shall apply hereinafter), or is engaged in any interaction or involvement with anti-social forces, etc., such as cooperating with or being involved in the maintenance, operation, or management of anti-social forces, etc. through funding or otherwise;
    4. If the Company determines that the person has breached a contract with the Company in the past, or is related to such a person;
    5. If the person has previously been subject to measures set forth in Article 13;
    6. In any other case where the Company determines that registration is inappropriate.
Article 4 (Details of the Service)

Guest Members may use the following services provided by the Company. Details of the content, methods of use, etc. shall be posted on the Company Official Website, and may be changed from time to time in light of customers' usage conditions. Any changes shall be announced on the Company Official Website in advance, or, if unavoidable, after the fact.

  1. Online reservation for admission to KidZania
  2. Use of the Guest Member My Page, including viewing of KidZania experience history, etc.
  3. Use of "KidZania Online College"
  4. Other services published by the Company on the Official Website, etc.
Article 5 (Management of Registered Information and Passwords)
  1. If there is any change to the Registration Information, the Guest Member shall notify the Company of such change without delay by the method designated by the Company. Even if such change is notified, services already applied for prior to the change shall be provided based on the information prior to such change.
  2. The Guest Member shall properly manage, at its own responsibility, the password and ID relating to the Service.
  3. The Guest Member shall not allow any third party to use its ID or password, nor shall the Guest Member use the ID or password of any third party.
  4. The Company shall deem that any use of the Service with an ID and password matching the Registration Information has been made by the Guest Member to whom such ID is registered.
  5. The Guest Member shall be responsible for any damages arising from defects in notification of changes to Registration Information, insufficient management of passwords or IDs, errors in use, use by third parties, etc., and the Company shall not be liable in any respect, except in cases where the Company has acted with intent or gross negligence.
Article 6 (Communications / Notices)
  1. Any inquiries and any other communications or notices from a Guest Member to the Company shall be made by the method prescribed by the Company. Any communications or notices from the Company to Guest Members, including notices regarding amendments to these Terms, shall also be made by the method prescribed by the Company.
  2. If the Company sends any communication or notice to the email address or other contact details included in the Registration Information, the Guest Member shall be deemed to have received such communication or notice.
Article 7 (Prohibited Acts)

In using the Service, a Guest Member shall not engage in any act falling under any of the following items, or any act that the Company determines to fall thereunder:

  1. Any act that violates these Terms or that contravenes any rules regarding the Service or the use of KidZania posted or displayed on the Company Official Website or within KidZania
  2. Any act that violates laws and regulations or is related to criminal activity
  3. Any act that is contrary to public order and morals
  4. Any act of assigning or converting into cash any rights obtained through the Service (including listing on auctions, flea market applications, etc.)
  5. Any act of making false statements to the Company (including registration of fictitious persons, duplicate registration by the same person, etc.)
  6. Any act of using, without the prior consent of the Company, information of any third party, including other Guest Members, obtained in connection with the use of the Service
  7. Any act that causes disadvantage, damage, or discomfort to the Company, other Guest Members, or any other third party
  8. Any act that interferes with the operation of the Service or is likely to hinder the Company's business
  9. Any other act that the Company deems inappropriate in light of the purpose of the Service
Article 8 (Suspension, etc. of the Service)
  1. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Guest Members if any of the following applies:
    1. When urgent inspection or maintenance work on the computer systems related to the Service is required
    2. When a disruption to the operation of the Service occurs due to failures of computers, communication lines, etc., operational errors, excessive concentration of access, unauthorized access, hacking, or similar causes
    3. When a disruption occurs in all or part of the Service or the operation of KidZania due to force majeure such as earthquakes, lightning, fire, wind and flood damage, power outages, natural disasters, suspension of operations to prevent the spread of infectious diseases or pursuant to government requests, or due to causes attributable to third parties
    4. In any other case where the Company determines that suspension or interruption is necessary, such as where there is any hindrance to the operation of the Service
  2. The Company shall not be liable for damages or otherwise bear any obligation in connection with any suspension or interruption of the Service pursuant to the preceding paragraph.
Article 9 (Attribution of Rights)
  1. All rights in and to any documents, information, images, videos, and any other materials provided by a Guest Member to the Company (including responses to questionnaires and interviews; hereinafter referred to as the "Submitted Materials") shall vest in the Company. The rights referred to herein shall include, without limitation, the publication right, the public transmission right, the rights set forth in Article 27 of the Copyright Act (rights of translation and adaptation), and the rights set forth in Article 28 of the same Act (rights in respect of the exploitation of derivative works).
  2. The Company may, as necessary, edit or modify the Submitted Materials and use them for advertising, publication, or other business purposes of the Company. Personal information shall be handled in accordance with the following Article and applicable laws and regulations.
  3. The Guest Member agrees not to exercise moral rights of authors against the Company or any person who has succeeded to or been granted rights from the Company.
Article 10 (Deletion, etc. of Uploaded Images, etc.)
  1. If the Company determines that any Submitted Materials submitted by a Guest Member to the Company (including uploading to servers managed by the Company) are inappropriate, the Company may delete such Submitted Materials without prior notice.
  2. The Company shall not be liable for damages or otherwise bear any obligation even if a Guest Member suffers any damage as a result of the deletion of Submitted Materials pursuant to the preceding paragraph.
Article 11 (Handling of Personal Information)
  1. Personal information of Guest Members obtained by the Company in connection with the Service shall be used for the following purposes in relation to the businesses in which the Company is involved:
    1. Provision of the Service and various services incidental thereto, and delivery of prizes, etc.
    2. Provision of the Company's various services, requests for surveys, and provision of information on campaigns and other matters
    3. Investigation and analysis of the usage status and results of use of the Service
    4. Improvement of the usability of the Company Official Website
    5. Marketing activities for the development of new services and products of the Company and for the improvement of their quality
  2. The Company shall appropriately collect, use, manage, and store the personal information of Guest Members, and shall not use such personal information for any purpose other than those set forth in the preceding paragraph, nor disclose it to any third party, without the prior consent of the individual to whom such personal information pertains. However, this shall not apply in cases where it is urgently necessary for the protection of human life or rights, or where otherwise required in accordance with laws and regulations.
  3. The Company may provide to third parties information relating to Guest Members, such as attributes of Guest Members and usage status of the Service, after processing such information so that individuals cannot be identified.
  4. The Company may, regardless of whether before or after a Guest Member's registration or deregistration, process information relating to Guest Members, such as attributes registered by Guest Members on the Service and usage status of the Service, so that individuals cannot be identified, and may then create and use aggregated and analyzed statistical data, attribute information, etc.
  5. Other matters regarding the handling of personal information shall be as set forth in the "Privacy Policy" on the Company Official Website.
Article 12 (Withdrawal)
  1. A Guest Member may withdraw from the Service upon completion of the procedures prescribed by the Company. However, after such withdrawal, the Guest Member will no longer be able to use any services reserved as a Guest Member. If there are any reservations for which the scheduled date of use has not yet arrived, withdrawal cannot be completed; therefore, please cancel such reservations and then complete the withdrawal procedures.
  2. If a Guest Member fails to log in a specified number of times within a period prescribed by the Company, the Guest Member shall be automatically deemed to have withdrawn.
Article 13 (Compulsory Withdrawal, etc.)

If a Guest Member falls under any of the following items, the Company may cancel the registration of such Guest Member and terminate such Guest Member's membership without prior notice or demand:

  1. If any of the grounds set forth in the items of Article 3, Paragraph 2 applies
  2. If the Guest Member engages in any of the acts set forth in Article 7
  3. If the Guest Member violates any provision of these Terms
  4. In any other case where the Company determines that it is inappropriate to permit the use of the Service or the continuation of registration as a Guest Member
Article 14 (Termination of the Service Use Agreement)
  1. If the Service Use Agreement is terminated pursuant to the preceding two Articles or for any other reason whatsoever, the Guest Member shall no longer be able to use the Service. In such case, the Company may delete information relating to the Guest Member's use of the Service.
  2. Even after the Service Use Agreement has been terminated due to a Guest Member's withdrawal or other loss of membership, or after the Service has been discontinued, the provisions of Article 9 (Attribution of Rights), Article 11 (Handling of Personal Information), Article 16 (Scope of Damages), and Article 18 (Governing Law and Jurisdiction) shall remain in full force and effect.
Article 15 (Modification, Termination, etc. of the Service)
  1. The Company may terminate the provision of the Service if it determines that it is difficult to continue the Service due to suspension of the operation of KidZania, changes in economic circumstances, or any other unavoidable reasons, or in connection with the launch of a new service, or in any other case where the Company deems it necessary. The Company may also modify the content of the Service to a reasonable extent in light of the purpose of the Service.
  2. In the event that the Company terminates the provision of the Service, it shall specify the date of termination and notify Guest Members thereof by a method prescribed by the Company no later than a reasonable period prior to such termination date.
Article 16 (Limitation of Liability)
  1. With respect to the Service, the Company shall be liable for damages suffered by a Guest Member due to causes attributable to the Company, up to the amount of the consideration for the Service paid by the Guest Member to the Company during the past thirteen (13) months. However, the Company shall not be liable for any indirect damages, special damages, future damages, or damages for lost profits. Notwithstanding the foregoing, this limitation of liability shall not apply in cases of willful misconduct or gross negligence on the part of the Company.
  2. Any disputes, etc. arising between a Guest Member and any other Guest Member or third party such as visitors in connection with the Service shall be resolved by the Guest Member at its own responsibility, and the Company shall not be liable in any respect.
  3. The Company may provide links on the Official Website relating to the Service to other Internet services (including banner advertisements). However, the Company shall not be liable in any respect for the use of such Internet services by Guest Members.
Article 17 (Amendments to the Terms)

The Company may amend these Terms to a reasonable extent if the Company deems it necessary. In the event of any amendment to these Terms, the Company shall notify Guest Members of the effective date and the content of the amended Terms by posting on the Company Official Website or by any other appropriate means no later than a reasonable period prior to the effective date.

Article 18 (Governing Law and Jurisdiction)

These Terms and the Service Use Agreement shall be governed by and construed in accordance with the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any and all disputes arising out of or in connection with these Terms or the Service Use Agreement.

Established on December 22, 2020

Revised on November 8, 2022

Revised on December 1, 2022

Revised on November 19, 2024

Revised on July 6, 2026